Q the Music ("we," "us," or "our"), operated by Her Own Sky LLC, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
1. Information We Collect
Information You Provide
- Account Information: Name, email address, password, and profile details
- Artist Information: Stage name, bio, social media links, payment information, and tax documentation
- Content: Music, podcasts, audiobooks, videos, images, and other media you upload
- Payment Information: Credit card details, billing address (processed securely through Stripe)
- Communications: Messages, support requests, and feedback you send us
Information Collected Automatically
- Usage Data: Pages visited, features used, time spent on the platform
- Device Information: Device type, operating system, browser type, IP address
- Location Data: General geographic location based on IP address
- Cookies and Tracking: Information collected through cookies and similar technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Platform and services
- Process transactions, payments, and artist payouts
- Create and manage your account
- Communicate with you about your account, updates, and promotions
- Provide customer support and respond to inquiries
- Generate analytics and insights for artists about their audience
- Personalize your experience and content recommendations
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who help us operate our platform (payment processors, hosting providers, analytics services)
- Artists: Aggregated, anonymized analytics about their audience and content performance
- Legal Requirements: When required by law, subpoena, or legal process
- Safety: To protect the rights, property, or safety of Q the Music, our users, or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
4. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure payment processing through PCI-compliant providers
- Regular security audits and vulnerability assessments
- Access controls and authentication measures
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your account and personal data
- Portability: Request your data in a portable format
- Opt-Out: Unsubscribe from marketing communications
- Restriction: Request limitation of how we process your data
To exercise these rights, please contact us at privacy@qthemusic.app. We will respond to your request within 30 days.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your preferences and settings
- Analyze how our Platform is used
- Deliver relevant content and recommendations
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our Platform.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services to you. We may retain certain information for longer periods as required by law or for legitimate business purposes, such as resolving disputes and enforcing our agreements. When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards to protect your information in accordance with this Privacy Policy.
9. Children's Privacy
Q the Music is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete that information. If you believe we have collected information from a child under 13, please contact us immediately.
10. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information held by businesses
- Right to opt-out of the sale of personal information (note: we do not sell personal information)
- Right to non-discrimination for exercising your CCPA rights
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: